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Intercom

Plataforma de servicio al cliente con IA

About Intercom

Intercom es una plataforma de servicio al cliente con el chatbot impulsado por IA Fin. Automatiza el soporte, involucra a los clientes y gestiona conversaciones en todos los canales.

Tags

#servicio al cliente#soporte#automatización
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Precios

Desde $39/mes

Visit Trend

Key Metrics

2026-07-01 - 2026-07-31
Monthly visits
0
Avg. visit duration
00:00
Pages per visit
0.00
Bounce rate
0.00%

Source Share

Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%

Traffic Sources

2026-07-01 - 2026-07-31
  • Direct visits0
  • Email0
  • Organic search0
  • Paid ads0
  • Referrals0

Intercom Core Features

AI Chatbot FinFin is an AI-powered chatbot that resolves up to 50% of customer queries instantly, using your knowledge base and past conversations to provide accurate answers.

Omnichannel InboxManage all customer conversations from email, web, mobile, and social channels in a single, unified inbox.

Help Center & Knowledge BaseCreate a self-service help center with articles, FAQs, and guides, reducing support volume and empowering customers to find answers themselves.

Proactive MessagingEngage customers with targeted, automated messages based on their behavior, location, or stage in the customer journey.

Automation WorkflowsBuild custom workflows to automate repetitive tasks, route conversations, and trigger actions based on customer intent or data.

Customer Data & InsightsAccess rich customer profiles and analytics to understand customer behavior, measure support performance, and make data-driven decisions.

Integrations & APIConnect Intercom with 300+ tools like Salesforce, Slack, and Shopify, or use the API to build custom integrations.

Intercom Subscription Plan

Essential

$39/mo per seat

  • Shared inbox
  • Help center
  • Basic automation
  • Up to 2 seats

Advanced

$99/mo per seat

  • Everything in Essential
  • Fin AI chatbot
  • Advanced automation
  • Custom data attributes
  • Up to 10 seats

Expert

$139/mo per seat

  • Everything in Advanced
  • Unlimited seats
  • Advanced AI features
  • Multi-brand support
  • Custom reporting

FAQ from Intercom

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