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Tidio

KI-Kundenservice-Chatbot

About Tidio

Tidio kombiniert Live-Chat mit KI-Chatbots für den Kundenservice. Automatisieren Sie Antworten, erfassen Sie Leads und bieten Sie 24/7-Support mit dem Lyro KI-Assistenten.

Tags

#Kundenservice#live-chat#Automatisierung
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Preise

Kostenlos, Kommunikator $29/Monat

Visit Trend

Key Metrics

2026-09-01 - 2026-09-30
Monthly visits
0
Avg. visit duration
00:00
Pages per visit
0.00
Bounce rate
0.00%

Source Share

Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%

Traffic Sources

2026-09-01 - 2026-09-30
  • Direct visits0
  • Email0
  • Organic search0
  • Paid ads0
  • Referrals0

Tidio Core Features

AI Chatbot (Lyro) — Lyro, Tidio's AI assistant, automatically resolves up to 70% of customer inquiries using your knowledge base, providing instant 24/7 support.

Live Chat — Engage with website visitors in real-time through a customizable chat widget, with features like canned responses, chat routing, and visitor details.

Visual Chat Builder — Create no-code chatbot flows using a drag-and-drop builder with pre-built templates for lead generation, FAQ, and order tracking.

Multichannel Integration — Manage conversations from email, Facebook Messenger, Instagram, and WhatsApp in a single inbox.

Knowledge Base — Build a self-service help center with articles that Lyro uses to answer customer questions accurately.

Analytics and Reporting — Track key metrics like conversation volume, customer satisfaction, and chatbot resolution rate to optimize performance.

Integrations — Connect with popular tools like Shopify, WordPress, Slack, and CRM systems to streamline workflows.

Tidio Subscription Plan

Free

$0

  • Up to 50 conversations/month
  • Basic live chat
  • Limited chatbot builder
  • Email support

Communicator

$29/month (billed annually)

  • Unlimited conversations
  • Advanced live chat features
  • Full chatbot builder
  • Lyro AI assistant (additional cost)
  • Integrations

Lyro AI

Starts at $99/month (add-on)

  • AI-powered responses
  • Knowledge base integration
  • Unlimited AI conversations
  • Priority support

FAQ from Tidio

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