关于 Tidio
Tidio 将实时聊天与 AI 聊天机器人结合，用于客户服务。通过 Lyro AI 助手自动化回复、捕获潜在客户并提供 24/7 支持。
标签
#客户服务#在线聊天#自动化
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定价
免费，Communicator 每月 29 美元Visit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Tidio 核心功能
AI Chatbot (Lyro) — Lyro, Tidio's AI assistant, automatically resolves up to 70% of customer inquiries using your knowledge base, providing instant 24/7 support.
Live Chat — Engage with website visitors in real-time through a customizable chat widget, with features like canned responses, chat routing, and visitor details.
Visual Chat Builder — Create no-code chatbot flows using a drag-and-drop builder with pre-built templates for lead generation, FAQ, and order tracking.
Multichannel Integration — Manage conversations from email, Facebook Messenger, Instagram, and WhatsApp in a single inbox.
Knowledge Base — Build a self-service help center with articles that Lyro uses to answer customer questions accurately.
Analytics and Reporting — Track key metrics like conversation volume, customer satisfaction, and chatbot resolution rate to optimize performance.
Integrations — Connect with popular tools like Shopify, WordPress, Slack, and CRM systems to streamline workflows.
Tidio 订阅计划
Free
$0
- Up to 50 conversations/month
- Basic live chat
- Limited chatbot builder
- Email support
Communicator
$29/month (billed annually)
- Unlimited conversations
- Advanced live chat features
- Full chatbot builder
- Lyro AI assistant (additional cost)
- Integrations
Lyro AI
Starts at $99/month (add-on)
- AI-powered responses
- Knowledge base integration
- Unlimited AI conversations
- Priority support
