About Ada
Ada — это платформа для обслуживания клиентов на базе искусственного интеллекта. Создавайте автоматизированные диалоги, которые мгновенно решают запросы клиентов на всех каналах.
Tags
#обслуживание клиентов#автоматизация#предприятие
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Ada Core Features
No-Code Conversation Builder — Design and deploy automated customer service conversations using a visual, drag-and-drop builder. No coding required, enabling rapid iteration and deployment.
Omnichannel Support — Deploy Ada across web, mobile, SMS, WhatsApp, and other messaging platforms to provide consistent support wherever your customers are.
Natural Language Understanding (NLU) — Ada's advanced NLU engine understands customer intent and context, enabling accurate and human-like responses to a wide range of queries.
Seamless Human Handoff — Automatically escalate complex issues to human agents with full conversation context, ensuring a smooth transition and faster resolution.
Analytics and Insights — Gain deep visibility into customer interactions with real-time analytics, identifying trends, bottlenecks, and opportunities for improvement.
Integration Ecosystem — Connect Ada with your existing tech stack, including CRM, helpdesk, and ticketing systems, to streamline workflows and data sharing.
Enterprise-Grade Security — Benefit from robust security measures, including SOC 2 compliance, data encryption, and role-based access controls, ensuring your data is protected.
Ada Subscription Plan
Starter
Custom pricing
- Up to 1,000 active users
- Basic conversation builder
- Email and chat support
- Standard integrations
Growth
Custom pricing
- Up to 10,000 active users
- Advanced conversation builder
- Priority support
- Advanced analytics
- All integrations
Enterprise
Custom pricing
- Unlimited active users
- Dedicated success manager
- Custom SLAs
- Advanced security and compliance
- Custom integrations and support
