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⚡ Productivity⭐ Featured
Callbell
Mensajería multicanal centralizada para equipos de atención al cliente
About Callbell
Callbell es una plataforma de comunicación multicanal que integra WhatsApp, Facebook Messenger, Instagram y Telegram en una bandeja de entrada compartida. Ayuda a los equipos de soporte y ventas a colaborar de manera eficiente con reglas de enrutamiento, respuestas predefinidas y análisis de rendimiento. Con flujos de trabajo automatizados y soporte de chatbots, Callbell facilita el manejo de grandes volúmenes de mensajes sin perder ninguna conversación. Ideal para pequeñas y medianas empresas que buscan profesionalizar sus operaciones de mensajería.
Tags
#servicio al cliente#mensajería#whatsapp#automatización
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Precios
prueba gratuita de 7 días, desde $15/usuario/mesVisit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
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Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
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Callbell Core Features
Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.
Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.
Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.
Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.
Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.
Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.
Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.
Callbell Subscription Plan
Free
$0
- Up to 2 team members
- Unified inbox for all channels
- Basic reporting
- Community support
Pro
$15/user/month (billed annually) or $20 monthly
- Unlimited team members
- Advanced automation and routing
- Canned responses
- Performance analytics
- Priority support
Business
$35/user/month (billed annually) or $45 monthly
- Everything in Pro
- Advanced integrations (Shopify, HubSpot)
- Multi-brand support
- API access
- Dedicated account manager
