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關於 Callbell
Callbell 是一個多通路客戶溝通平台，將 WhatsApp、Facebook Messenger、Instagram 和 Telegram 整合到一個共享收件匣中。它透過路由規則、預設回覆和效能分析，幫助支援和銷售團隊高效協作。藉由自動化工作流程和聊天機器人支援，Callbell 讓處理大量訊息變得輕鬆，不會錯過任何對話。對於希望專業化其訊息操作的中小型企業來說，這是理想的選擇。
標籤
#客戶服務#訊息傳遞#whatsapp#自動化
0 次訪問
0 個收藏
定價
7天免費試用，從$15/用戶/月Visit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Callbell 核心功能
Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.
Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.
Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.
Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.
Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.
Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.
Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.
Callbell 订阅计划
Free
$0
- Up to 2 team members
- Unified inbox for all channels
- Basic reporting
- Community support
Pro
$15/user/month (billed annually) or $20 monthly
- Unlimited team members
- Advanced automation and routing
- Canned responses
- Performance analytics
- Priority support
Business
$35/user/month (billed annually) or $45 monthly
- Everything in Pro
- Advanced integrations (Shopify, HubSpot)
- Multi-brand support
- API access
- Dedicated account manager
