⚡
⚡ Productivity⭐ Featured
Callbell
Mensagens multi-canal centralizadas para equipes de suporte ao cliente
About Callbell
Callbell é uma plataforma de comunicação multicanal que integra WhatsApp, Facebook Messenger, Instagram e Telegram em uma caixa de entrada compartilhada. Ela ajuda equipes de suporte e vendas a colaborar de forma eficiente com regras de roteamento, respostas prontas e análises de desempenho. Com fluxos de trabalho automatizados e suporte a chatbots, o Callbell facilita o gerenciamento de grandes volumes de mensagens sem perder nenhuma conversa. Ideal para pequenas e médias empresas que buscam profissionalizar suas operações de mensagens.
Tags
#serviço-ao-cliente#mensagens#whatsapp#automação
0 visits
0 bookmarks
Preços
Teste gratuito de 7 dias, a partir de $15/usuário/mêsVisit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Callbell Core Features
Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.
Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.
Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.
Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.
Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.
Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.
Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.
Callbell Subscription Plan
Free
$0
- Up to 2 team members
- Unified inbox for all channels
- Basic reporting
- Community support
Pro
$15/user/month (billed annually) or $20 monthly
- Unlimited team members
- Advanced automation and routing
- Canned responses
- Performance analytics
- Priority support
Business
$35/user/month (billed annually) or $45 monthly
- Everything in Pro
- Advanced integrations (Shopify, HubSpot)
- Multi-brand support
- API access
- Dedicated account manager
