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Callbell screenshot

Callbell

面向客户支持团队的集中式多渠道消息传递

关于 Callbell

Callbell 是一个多渠道客户沟通平台,它将 WhatsApp、Facebook Messenger、Instagram 和 Telegram 整合到一个共享收件箱中。它通过路由规则、预设回复和性能分析,帮助支持和销售团队高效协作。借助自动化工作流程和聊天机器人支持,Callbell 使得处理大量消息变得轻松,不会错过任何对话。对于寻求专业化其消息操作的中小企业来说,这是理想的选择。

标签

#客户服务#消息传递#whatsapp#自动化
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定价

7天免费试用,从每位用户每月15美元起

Visit Trend

Key Metrics

2026-09-01 - 2026-09-30
Monthly visits
0
Avg. visit duration
00:00
Pages per visit
0.00
Bounce rate
0.00%

Source Share

Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%

Traffic Sources

2026-09-01 - 2026-09-30
  • Direct visits0
  • Email0
  • Organic search0
  • Paid ads0
  • Referrals0

Callbell 核心功能

Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.

Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.

Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.

Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.

Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.

Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.

Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.

Callbell 订阅计划

Free

$0

  • Up to 2 team members
  • Unified inbox for all channels
  • Basic reporting
  • Community support

Pro

$15/user/month (billed annually) or $20 monthly

  • Unlimited team members
  • Advanced automation and routing
  • Canned responses
  • Performance analytics
  • Priority support

Business

$35/user/month (billed annually) or $45 monthly

  • Everything in Pro
  • Advanced integrations (Shopify, HubSpot)
  • Multi-brand support
  • API access
  • Dedicated account manager

常见问题 Callbell

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