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关于 Callbell
Callbell 是一个多渠道客户沟通平台，它将 WhatsApp、Facebook Messenger、Instagram 和 Telegram 整合到一个共享收件箱中。它通过路由规则、预设回复和性能分析，帮助支持和销售团队高效协作。借助自动化工作流程和聊天机器人支持，Callbell 使得处理大量消息变得轻松，不会错过任何对话。对于寻求专业化其消息操作的中小企业来说，这是理想的选择。
标签
#客户服务#消息传递#whatsapp#自动化
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定价
7天免费试用，从每位用户每月15美元起Visit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Callbell 核心功能
Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.
Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.
Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.
Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.
Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.
Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.
Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.
Callbell 订阅计划
Free
$0
- Up to 2 team members
- Unified inbox for all channels
- Basic reporting
- Community support
Pro
$15/user/month (billed annually) or $20 monthly
- Unlimited team members
- Advanced automation and routing
- Canned responses
- Performance analytics
- Priority support
Business
$35/user/month (billed annually) or $45 monthly
- Everything in Pro
- Advanced integrations (Shopify, HubSpot)
- Multi-brand support
- API access
- Dedicated account manager
