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About Callbell
Callbell은 WhatsApp, Facebook Messenger, Instagram, Telegram을 하나의 공유받은 편지함으로 가져오는 다중 채널 고객 커뮤니케이션 플랫폼입니다. 라우팅 규칙, 사전 작성된 응답 및 성능 분석을 통해 지원 및 영업 팀이 효율적으로 협업할 수 있도록 돕습니다. 자동화된 워크플로우와 챗봇 지원을 통해 Callbell은 대화를 놓치지 않고 높은 메시지 볼륨을 쉽게 처리할 수 있게 합니다. 메시징 운영을 전문적으로 만들고자 하는 중소기업에 이상적입니다.
Tags
#고객 서비스#메시징#왓츠앱#자동화
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가격
7일 무료 체험, 사용자당 월 $15부터Visit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Callbell Core Features
Unified Inbox — Manage WhatsApp, Facebook Messenger, Instagram, and Telegram messages in a single, shared inbox, ensuring no customer query is missed.
Team Collaboration — Assign conversations to team members, use internal notes, and leverage @mentions to collaborate seamlessly on customer issues.
Automated Workflows — Set up routing rules to automatically assign messages based on keywords, workload, or other criteria, and use chatbots to handle common queries.
Canned Responses — Create and reuse pre-written responses to speed up reply times and maintain consistency across your team.
Performance Analytics — Track key metrics like response time, resolution time, and team workload to optimize your support operations.
Integrations — Connect with popular tools like Shopify, HubSpot, and Slack to streamline workflows and sync customer data.
Multi-Channel Campaigns — Send broadcast messages across channels to engage customers with promotions or updates, with opt-in management.
Callbell Subscription Plan
Free
$0
- Up to 2 team members
- Unified inbox for all channels
- Basic reporting
- Community support
Pro
$15/user/month (billed annually) or $20 monthly
- Unlimited team members
- Advanced automation and routing
- Canned responses
- Performance analytics
- Priority support
Business
$35/user/month (billed annually) or $45 monthly
- Everything in Pro
- Advanced integrations (Shopify, HubSpot)
- Multi-brand support
- API access
- Dedicated account manager
