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Omnichat

Omnichannel KI-Chat-Commerce-Plattform für Vertrieb und Support

About Omnichat

Omnichat ist eine Omnichannel-Chat-Commerce-Plattform, die WhatsApp, Facebook Messenger, LINE und Web-Chat in einem einzigen Posteingang für Vertriebs- und Kundensupportteams vereint. Seine KI-gestützte Konversationssuite ermöglicht es Unternehmen, die Lead-Qualifizierung, Produktempfehlungen und Auftragsverfolgung in großem Maßstab zu automatisieren. Detaillierte Analysen helfen Managern, die Leistung der Agenten und die Qualität der Gespräche zu verfolgen. Besonders beliebt bei Einzelhandels- und E-Commerce-Marken in Asien, die Chat als primären Vertriebskanal nutzen möchten.

Tags

#omnichannel#Hier ist der zu übersetzende Inhalt : 'Chat-Commerce'#Kundenservice#WhatsApp
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Preise

14-tägige kostenlose Testversion, kostenpflichtige Pläne verfügbar

Visit Trend

Key Metrics

2026-09-01 - 2026-09-30
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Source Share

Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%

Traffic Sources

2026-09-01 - 2026-09-30
  • Direct visits0
  • Email0
  • Organic search0
  • Paid ads0
  • Referrals0

Omnichat Core Features

Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.

AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.

Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.

Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.

Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.

Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.

Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.

Omnichat Subscription Plan

Free Trial

$0

  • 14-day free trial
  • Access to all core features
  • Up to 100 conversations

Starter

$25/month (per agent)

  • Unified inbox
  • Basic AI chatbot
  • Up to 500 conversations
  • Email support

Growth

$50/month (per agent)

  • Everything in Starter
  • Advanced AI features
  • Unlimited conversations
  • Priority support

Enterprise

Custom pricing

  • Everything in Growth
  • Dedicated account manager
  • Custom integrations
  • SLA and onboarding

FAQ from Omnichat

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