Omnichat
Plataforma de comercio de chat con IA omnicanal para ventas y soporte
About Omnichat
Omnichat es una plataforma de comercio conversacional omnicanal que unifica WhatsApp, Facebook Messenger, LINE y chat web en una única bandeja de entrada para equipos de ventas y atención al cliente. Su suite conversacional impulsada por IA permite a las empresas automatizar la calificación de leads, recomendaciones de productos y seguimientos de pedidos a gran escala. Los análisis detallados ayudan a los gerentes a rastrear el rendimiento de los agentes y la calidad de las conversaciones. Especialmente popular entre marcas minoristas y de comercio electrónico en Asia que buscan aprovechar el chat como canal de ventas principal.
Tags
Precios
prueba gratuita de 14 días, planes de pago disponiblesVisit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat Core Features
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat Subscription Plan
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
