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About Omnichat
Omnichat — это омниканальная платформа чат-коммерции, которая объединяет WhatsApp, Facebook Messenger, LINE и веб-чат в единый инбокс для отделов продаж и поддержки клиентов. Её AI-поддерживаемый набор инструментов для общения позволяет компаниям автоматизировать квалификацию лидов, рекомендации продуктов и отслеживание заказов в масштабе. Детальная аналитика помогает менеджерам отслеживать производительность агентов и качество разговоров. Особенно популярна среди розничных и электронных торговых брендов в Азии, стремящихся использовать чат в качестве основного канала продаж.
Tags
#омниканальный#чат-коммерция#обслуживание клиентов#whatsapp
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Цены
14-дневная бесплатная пробная версия, доступны платные тарифыVisit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
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Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
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Omnichat Core Features
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat Subscription Plan
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
