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About Omnichat
Omnichat은 판매 및 고객 지원 팀을 위해 WhatsApp, Facebook Messenger, LINE 및 웹 채팅을 단일 인박스로 통합하는 옴니채널 채팅 커머스 플랫폼입니다. AI 기반 대화형 스위트를 통해 기업은 리드 자격 확인, 제품 추천 및 주문 후속 조치를 대규모로 자동화할 수 있습니다. 상세한 분석은 관리자가 에이전트 성과와 대화 품질을 추적하는 데 도움이 됩니다. 특히 채팅을 주요 판매 채널로 활용하려는 아시아의 소매 및 전자상거래 브랜드 사이에서 인기가 높습니다.
Tags
#옴니채널#채팅 커머스#고객 서비스#왓츠앱
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가격
14일 무료 체험, 유료 플랜 이용 가능Visit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
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- Avg. visit duration
- 00:00
- Pages per visit
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- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat Core Features
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat Subscription Plan
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
