
Omnichat is an omnichannel chat commerce platform that unifies WhatsApp, Facebook Messenger, LINE, and web chat into a single inbox for sales and customer support teams. Its AI-powered conversational suite enables businesses to automate lead qualification, product recommendations, and order follow-ups at scale. Detailed analytics help managers track agent performance and conversation quality. Particularly popular among retail and e-commerce brands in Asia looking to leverage chat as a primary sales channel.