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關於 Omnichat
Omnichat 是一個全通路聊天商務平台，將 WhatsApp、Facebook Messenger、LINE 和網頁聊天整合到單一收件匣中，供銷售和客戶支援團隊使用。其 AI 驅動的對話套件讓企業能夠大規模自動化潛在客戶資格審核、產品推薦和訂單跟進。詳細的分析功能幫助管理者追蹤客服人員的表現和對話品質。特別受到亞洲零售和電商品牌的歡迎，這些品牌希望將聊天作為主要的銷售渠道。
標籤
#全通路#聊天商務#客戶服務#whatsapp
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0 個收藏
定價
14天免費試用，付費方案可供選擇Visit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat 核心功能
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat 订阅计划
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
