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Omnichat

Piattaforma di commercio conversazionale AI omnichannel per vendite e supporto

About Omnichat

Omnichat è una piattaforma di chat commerce omnichannel che unifica WhatsApp, Facebook Messenger, LINE e chat web in una singola casella di posta per i team di vendita e supporto clienti. La sua suite conversazionale alimentata dall'IA consente alle aziende di automatizzare la qualificazione dei lead, le raccomandazioni di prodotti e i follow-up degli ordini su larga scala. Analisi dettagliate aiutano i manager a monitorare le prestazioni degli agenti e la qualità delle conversazioni. Particolarmente popolare tra i marchi retail e di e-commerce in Asia che cercano di sfruttare la chat come canale di vendita primario.

Tags

#omnichannel#commercio-chat#servizio clienti#whatsapp
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Prezzi

Prova gratuita di 14 giorni, piani a pagamento disponibili

Visit Trend

Key Metrics

2026-09-01 - 2026-09-30
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Source Share

Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%

Traffic Sources

2026-09-01 - 2026-09-30
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  • Organic search0
  • Paid ads0
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Omnichat Core Features

Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.

AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.

Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.

Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.

Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.

Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.

Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.

Omnichat Subscription Plan

Free Trial

$0

  • 14-day free trial
  • Access to all core features
  • Up to 100 conversations

Starter

$25/month (per agent)

  • Unified inbox
  • Basic AI chatbot
  • Up to 500 conversations
  • Email support

Growth

$50/month (per agent)

  • Everything in Starter
  • Advanced AI features
  • Unlimited conversations
  • Priority support

Enterprise

Custom pricing

  • Everything in Growth
  • Dedicated account manager
  • Custom integrations
  • SLA and onboarding

FAQ from Omnichat

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