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关于 Omnichat
Omnichat 是一个全渠道聊天商务平台，它将 WhatsApp、Facebook Messenger、LINE 和网页聊天统一到一个收件箱中，供销售和客户支持团队使用。其人工智能驱动的对话套件使企业能够大规模自动化潜在客户资格认证、产品推荐和订单跟进。详细的分析帮助经理跟踪代理绩效和对话质量。在亚洲寻求将聊天作为主要销售渠道的零售和电子商务品牌中尤其受欢迎。
标签
#全渠道#聊天商务#客户服务#whatsapp
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定价
14天免费试用，付费方案可选Visit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat 核心功能
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat 订阅计划
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
