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⚡ Productivity⭐ Featured
Omnichat
Plataforma de comércio de chat com IA omnichannel para vendas e suporte
About Omnichat
Omnichat é uma plataforma de chat commerce omnichannel que unifica WhatsApp, Facebook Messenger, LINE e chat web em uma única caixa de entrada para equipes de vendas e suporte ao cliente. Sua suíte conversacional alimentada por IA permite que as empresas automatizem a qualificação de leads, recomendações de produtos e acompanhamento de pedidos em escala. Análises detalhadas ajudam os gerentes a acompanhar o desempenho dos agentes e a qualidade das conversas. Particularmente popular entre marcas de varejo e comércio eletrônico na Ásia que buscam aproveitar o chat como um canal de vendas principal.
Tags
#omnichannel#comércio por chat#serviço-ao-cliente#whatsapp
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Preços
14 dias de teste gratuito, planos pagos disponíveisVisit Trend
Key Metrics
2026-09-01 - 2026-09-30- Monthly visits
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- Avg. visit duration
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Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-09-01 - 2026-09-30- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat Core Features
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat Subscription Plan
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
