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About Omnichat
Omnichat is een omnichannel chat commerce platform dat WhatsApp, Facebook Messenger, LINE en webchat verenigt in één inbox voor verkoop- en klantenserviceteams. De AI-gestuurde conversatiesuite stelt bedrijven in staat om leadkwalificatie, productaanbevelingen en orderopvolging op grote schaal te automatiseren. Gedetailleerde analyses helpen managers om de prestaties van agenten en de kwaliteit van gesprekken bij te houden. Bijzonder populair onder retail- en e-commercemerken in Azië die chat willen gebruiken als een primair verkoopkanaal.
Tags
#omnichannel#chat-commerce#klantenservice#whatsapp
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Prijzen
14 dagen gratis proefperiode, betaalde abonnementen beschikbaarVisit Trend
Key Metrics
2026-07-01 - 2026-07-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-07-01 - 2026-07-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Omnichat Core Features
Unified Inbox — Manage all your customer conversations from WhatsApp, Facebook Messenger, LINE, and web chat in one place, ensuring no message goes unanswered.
AI Chatbots — Automate lead qualification, product recommendations, and order follow-ups with AI-powered chatbots that can handle multiple languages and integrate with your CRM.
Smart Product Recommendations — Use AI to suggest products based on customer behavior and preferences, increasing average order value and conversion rates.
Order Follow-up Automation — Automatically send order updates, shipping notifications, and post-purchase follow-ups to keep customers informed and reduce support tickets.
Agent Performance Analytics — Track key metrics like response time, resolution rate, and customer satisfaction to optimize your team's performance.
Conversation Quality Monitoring — Monitor and evaluate chat interactions to ensure consistent quality and compliance with your brand guidelines.
Multi-language Support — Engage with customers in their preferred language, with AI-powered translation and localization features.
Omnichat Subscription Plan
Free Trial
$0
- 14-day free trial
- Access to all core features
- Up to 100 conversations
Starter
$25/month (per agent)
- Unified inbox
- Basic AI chatbot
- Up to 500 conversations
- Email support
Growth
$50/month (per agent)
- Everything in Starter
- Advanced AI features
- Unlimited conversations
- Priority support
Enterprise
Custom pricing
- Everything in Growth
- Dedicated account manager
- Custom integrations
- SLA and onboarding
